Openinghours
| Monday | 10.00 – 19.00 |
| Tuesday | 10.00 – 19.00 |
| Wednesday | 10.00 – 19.00 |
| Thursday | 10.00 – 19.00 |
| Friday | 10.00 – 19.00 |
| Saturday | 11.00 – 17.00 |
| Sunday | 11.00 – 17.00 |
Welcome to thesmartphone.eu! Here are answers to frequently asked questions about shipping and delivery. If you have any other questions, please feel free to contact us.
1. What are the shipping options for my order?
- We ship our packages using reputable courier services such as UPS and PostNL.
2. What are the delivery times for my order?
- Orders placed before 7:00 PM are delivered the next day. Please note that delivery times may vary depending on your location and the shipping method you choose.
3. How can I track my order?
- Once your order is shipped, you will receive an email with a tracking number. You can use this to track the progress of your package on the courier's website.
4. Do you deliver internationally?
- Yes, we offer international shipping to selected countries across Europe. Please contact us for more information on international shipping options and rates.
5. What are the shipping costs for my order?
- Shipping costs are calculated based on the weight of your order and your delivery address. These costs will be automatically added to your total during checkout.
6. What should I do if my order doesn't arrive on time?
- If your order does not arrive on the expected delivery date, please contact us and we will do our best to resolve the issue and track your order.
7. Do you offer express shipping?
- Yes, we offer express shipping for urgent orders. Please contact us for more information on available express shipping options and rates.
8. Can I have my order delivered to a different address?
- Yes, during checkout, you can specify a different delivery address for your order, such as your work address or a family member's address.
If you have any other questions about shipping and delivery, please do not hesitate to contact us. We are always here to help and strive to make your shopping experience at thesmartphone.eu as smooth as possible. Thank you for shopping with us!
1. What are the shipping options for my order?
- We ship our packages using reputable courier services such as UPS and PostNL.
2. What are the delivery times for my order?
- Orders placed before 7:00 PM are delivered the next day. Please note that delivery times may vary depending on your location and the shipping method you choose.
3. How can I track my order?
- Once your order is shipped, you will receive an email with a tracking number. You can use this to track the progress of your package on the courier's website.
4. Do you deliver internationally?
- Yes, we offer international shipping to selected countries across Europe. Please contact us for more information on international shipping options and rates.
5. What are the shipping costs for my order?
- Shipping costs are calculated based on the weight of your order and your delivery address. These costs will be automatically added to your total during checkout.
6. What should I do if my order doesn't arrive on time?
- If your order does not arrive on the expected delivery date, please contact us and we will do our best to resolve the issue and track your order.
7. Do you offer express shipping?
- Yes, we offer express shipping for urgent orders. Please contact us for more information on available express shipping options and rates.
8. Can I have my order delivered to a different address?
- Yes, during checkout, you can specify a different delivery address for your order, such as your work address or a family member's address.
If you have any other questions about shipping and delivery, please do not hesitate to contact us. We are always here to help and strive to make your shopping experience at thesmartphone.eu as smooth as possible. Thank you for shopping with us!
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