Openinghours
| Monday | 10.00 – 19.00 |
| Tuesday | 10.00 – 19.00 |
| Wednesday | 10.00 – 19.00 |
| Thursday | 10.00 – 19.00 |
| Friday | 10.00 – 19.00 |
| Saturday | 11.00 – 17.00 |
| Sunday | 11.00 – 17.00 |
Welcome to thesmartphone.eu! We're delighted that you've chosen to shop with us for high-quality mobile phone parts and accessories. To ensure you have a seamless and satisfying shopping experience, we'd like to inform you about our ordering policy. Please read this information carefully before placing an order.
Ordering Procedure:
1. Select the desired products and add them to your shopping cart.
2. Proceed to checkout and complete the payment process by providing your shipping and payment information.
3. Review your order carefully before completing the payment.
Shipping Information:
- We ship packages daily using reliable courier services, including UPS and PostNL.
- Orders placed before 19:00 will be processed and shipped the same day.
- Depending on your location and the shipping method you choose, your order is typically delivered the next business day. Please note that delivery to remote locations may take slightly longer.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and your delivery address. These costs will be automatically added to your total amount during checkout.
- For orders above a certain amount, we may offer free shipping. Please check our website for current offers.
Order Status and Tracking:
- Once your order has been shipped, you'll receive an email with a tracking number to monitor the progress of your package.
- If you've created an account with thesmartphone.eu, you can also log in to view the status of your order.
Cancellations and Changes:
- If you change your mind or make a mistake when placing your order, please contact us as soon as possible. We'll do our best to make any changes before your order is shipped.
- Please note that we're unable to make changes to orders that have already been shipped. In that case, you'll need to wait until your order is received and then follow the return process.
Return Policy:
- We strive for complete customer satisfaction. If for any reason you're not satisfied with your purchase, you can contact us within [number of days] days of receiving your order to arrange a return.
- Refer to our return policy for more information on the return procedure and any conditions.
Feel free to contact us if you have any further questions about our ordering policy or if you need assistance placing an order. Our friendly customer service team is always here to help. Thank you for shopping at thesmartphone.eu!
Ordering Procedure:
1. Select the desired products and add them to your shopping cart.
2. Proceed to checkout and complete the payment process by providing your shipping and payment information.
3. Review your order carefully before completing the payment.
Shipping Information:
- We ship packages daily using reliable courier services, including UPS and PostNL.
- Orders placed before 19:00 will be processed and shipped the same day.
- Depending on your location and the shipping method you choose, your order is typically delivered the next business day. Please note that delivery to remote locations may take slightly longer.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and your delivery address. These costs will be automatically added to your total amount during checkout.
- For orders above a certain amount, we may offer free shipping. Please check our website for current offers.
Order Status and Tracking:
- Once your order has been shipped, you'll receive an email with a tracking number to monitor the progress of your package.
- If you've created an account with thesmartphone.eu, you can also log in to view the status of your order.
Cancellations and Changes:
- If you change your mind or make a mistake when placing your order, please contact us as soon as possible. We'll do our best to make any changes before your order is shipped.
- Please note that we're unable to make changes to orders that have already been shipped. In that case, you'll need to wait until your order is received and then follow the return process.
Return Policy:
- We strive for complete customer satisfaction. If for any reason you're not satisfied with your purchase, you can contact us within [number of days] days of receiving your order to arrange a return.
- Refer to our return policy for more information on the return procedure and any conditions.
Feel free to contact us if you have any further questions about our ordering policy or if you need assistance placing an order. Our friendly customer service team is always here to help. Thank you for shopping at thesmartphone.eu!
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